Thierry Pregliasco, McDonalds Restaurant Owner
“The mobile training was different from what we have had in the past. Managers liked it because it was a short regular chunk to learn each day. Each manager learned differently and applied the training differently, but both the content and the format contributed to their success.
Because content was daily, they were always thinking about the training. Consistency of content over time was a key success factor for managers to apply the training to their position. Overall there is a stronger focus on achieving results and not hiding behind existing processes or forms. They are communicating better with each other, coordinating things more effectively and managing their personal time more efficiently.
The changes to our manager’s leadership behaviour as a result of the training are helping to make our business stronger. We are working more effectively towards common goals. Investing in this training for my managers has built loyalty to the company and increased personal motivation to excel.”
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