Supervisor and Lead Hand Training and Coaching
Shift Management offers three training packages for supervisory leadership development:
Our training has four keys to success:
1. Targeted in-class learning that is pertinent to the industry
2. Group coaching for rapid implementation
3. Goal-setting and follow up strategies to ensure personal relevance
4. Time-bound implementation frameworks with outcome reports for increased accountability
This combination of training methods is perfect for on-the-job learning. It provides a climate for success, builds team accountability, and honors the experience participants. It encourages collaboration and utilizes the wisdom of the group. Each course has specific, measurable outcomes and targeted opportunities for participants to build their personal workplace goals into their immediate contexts.
The results? Confidence and skill, improved people management and productive teams working effectively towards common business goals.
Here's what people are saying about our training:
“Our Lead Hands are really starting to lead now. It’s not just about getting a dollar an hour more, it’s about taking charge and being a leader, showing the example. The training was relatable to the participants. It gave them tools they could quickly and easily use with their teams, even before the training was done.
Our Lead Hands became self-aware and self-reflective in ways they had not been before. This helped them acknowledge their strengths and identify areas for growth. They started making positive changes right away. Of course this will take practice, since it is like learning to use a new muscle, but now they have a good foundation.
Where we really saw growth was in safety attitudes. Lead Hands see their role in the company’s safety and how their actions influence others.”
Leah Mawer, Human Capital Manager, Agropur
“The mobile training was different from what we have had in the past. Managers liked it because it was a short regular chunk to learn each day. Each manager learned differently and applied the training differently, but both the content and the format contributed to their success.
Because content was daily, they were always thinking about the training. Consistency of content over time was a key success factor for managers to apply the training to their position. Overall there is a stronger focus on achieving results and not hiding behind existing processes or forms. They are communicating better with each other, coordinating things more effectively and managing their personal time more efficiently.
The changes to our manager’s leadership behaviour as a result of the training are helping to make our business stronger. We are working more effectively towards common goals. Investing in this training for my managers has built loyalty to the company and increased personal motivation to excel.”
Thierry Pregliasco, McDonalds Restaurant Owner